Candidates will need to listen to simulated 911 calls and summarize the information they hear on the computer system. Accuracy and speed are essential for a good score. Candidates are also asked verbal questions about the information heard. The passing score is 70%.
We provide you with a free Criticall practice test to assess your current testing level.
The Criticall practice test is timed. There are 10 questions and you will have 5 minutes to complete the test. No power outage occurred within the past 24 hours. There was a spark of light that came from within the fan. The motor also felt hot to the touch. Someone unplugged the fan and that turned it off.
The fan is in need of replacement because it is getting old. The fan either short-circuited or overheated, and thus resulted in its reduced usability. A taxi leaves the City Hall on the south side and enters Trade Street. It heads left on here until turning right at the first available point. It then continues on this road until taking the second turning on the right.
Which direction is the taxi now facing? North-West Using the same map found in Question 5… A car heads South on 6th Avenue until reaching the Police Station on its left. It then continues on this road until taking the second turning on the left. It heads East on this road until taking the second right turning.
It then continues on this road until reaching the crossroads. Which building is the car now closest to? Any questions about the course? Let me know at The CritiCall test also known as 911 Dispatcher Test is a computer based assessment that measures if a candidate has the aptitudes and skills required to be a 911 call handler and dispatcher.
The Criticall assessment comprises different sections, each measuring a specific aptitude. Some of the sections of this assessment demand that you complete tasks you will encounter within this job role. To be an eligible candidate for a 911 dispatcher position, you must ace all the sections of the test. Emergency service agencies across the United States and Canada can tailor and administer the CritiCall software to suit their various recruitment demands, meaning candidates may be faced with slightly different variations of the CritiCall dispatcher test from state-to-state, or agency-to-agency.
What is the purpose of the CritiCall Test? For over 10 years, anyone who sat in dispatch in our department had some or all of their training from me. The role of a 911 dispatcher, or call taker, comes with a great number of responsibilities, and as such, employers can be meticulous in their recruitment process.
CritiCall Dispatch Test
As such, a number of fundamental key skills are required in order to effectively carry out this job. Finding candidates that can display competency in a number of key skills, across a variety of different tasks, is why assessment programs such as the CritiCall are so highly valued within the public-safety industry.
The CritiCall tests were developed in order to quickly and efficiently screen applicants in order to check for these key skills prior to any training they might receive if they are hired as a dispatcher, so that unqualified individuals may be filtered out prior What is a passing score on the Criticall test? the application process. Today, there is fierce competition for the role of a 911 dispatcher. To be a successful candidate, you need to pass the CritiCall test.
The CriticCall test is challenging, so you must be prepared and ready to put in the effort. The test itself measures a variety of skills, each particular skill having a section dedicated to it.
The CritiCall assessment is broken down into a number of different modules, each designed to assess your competency in a number of skills relevant to the everyday duties of a 911 dispatcher. Some of these modules are more role-specific than others, like Map Reading and Decision Making for example, whereas others are a more basic test of your reading, spelling, and math skills. But regardless of their apparent workplace relevance, you must achieve the pass mark in each of them to successfully complete the assessment.
Our guides are all interactive and include step-by-step methods for answering every type of question, as well as detailed explanations of practice test answers. Computerised Data Entry Listening to, or reading, data from a number of different sources and entering it quickly and accurately into a computer system via a keyboard.
Cross Referencing Cross referencing information from an address book and entering it quickly and accurately into a computer system via a keyboard. Character Comparison Identifying and highlighting differences between two tables of seemingly identical information. Vocal Summarization Summarising information from simulated 911 calls or conversations and entering it into relevant data fields.
Reading Comprehension Comprehending written information from a number of different texts and then answering subsequent questions. Sentence Clarity Determining which sentence best clarified a set of facts from a list of similarly worded sentences.
Decision Making Assigning emergency response units to incidents based on strict geographic and company protocol. Sequences may be presented in written or spoken form. Prioritization Prioritizing and ranking the urgency of emergency incidents based on company protocol to help determine necessary dispatch response.
Map Reading Reading and navigating a number of different maps to then choose the most efficient or suitable route for emergency service units to travel. CritiCall Passing Scores As the CritiCall exam consists of different sections corresponding to different skills, each section comes with its own passing requirement.
When preparing for this exam, it is important to bear these requirements in mind; one cannot simply do exceptionally well at half What is a passing score on the Criticall test? the exam and flunk the other half expecting to scrape a passing grade. Proficiency in all components is essential.
This does not necessarily mean that any non-felony convictions will immediately disqualify you from the role — previous convictions are considered on a case-by-case basis. This course includes a full written module which explores the background check in full detail so that you can properly understand what to expect. While the experience can vary for each individual, this course includes a guide on the best methods for your panel interview, so that you can set yourself apart from What is a passing score on the Criticall test?
competition and show the panel your best side. While you may find sets of practice questions for the Criticall elsewhere online, our course is the only resource that also offers a route to success — not only do we provide the best practice resources available online, but we also provide fully-curated guide modules which explain the tactics needed in order to ace the test.
As far as specific preparation is concerned, our best advice is that you try your hand at practice tests before sitting down to take the real thing, like those offered by PrepTerminal. By learning with our guides and applying the knowledge gained in our practice test resources, you will be fully prepared for your Criticall test and have a distinctive edge over your peers.