Customers can find their Sky viewing card number by going to the System Information / System Details page within the Settings menu.
Hi all, It's my first post, but I would like to thank everyone for the useful info I've been reading for the past month or so. Everything was working fine until my box decided to die. Now I need to replace it and am seeking some input as to the best way to do this. However, the box knows that I'm not using the right viewing card so I can't view the movie channels other channels haven't been affected.
When I get a new Sky+ box, how do I go about pairing my new box with my existing viewing card? Thanks in advance for your input. We had the same issue. Or rather we only bought a Sky box when we moved over here and then that one died and we had to pair the card witht he new Sky box.
Thus we always called from a mobile, did hide the number and then basically just told them that we need a Sky card paired up with a new Sky box.
But maybe someone knows of a better way? For premium channels sport, moviesthe card must be paired to the box.
Register Your Sky Viewing Card
We had the same issue. Or rather we only bought a Sky box when we moved over here and then that one died and we had to pair the card witht he new Sky box. Thus we always called from a mobile, did hide the number and then basically just told them that we need a Sky card paired up with a new Sky box. But maybe someone knows of a better way?
As I mentioned, I'm using the card from my Sky+ box with the normal box without a problem except for the movie channels. For some reason, the sports channels aren't a problem. My old box is a Thompson 160Gb. I tried replacing the hard drive, but the box wouldn't get out of standby mode once I did that, so I've given What is my viewing card number Sky?
on the repair route. If not, get something like and then wipe the disk - Sky+ will reinitialise it for you. What disk did you try in the box? What were the drive jumper settings? Card serial number What is my viewing card number Sky? paired to box serial number; nothing at all to do with addresses. For Sky Sports and Sky Movies, it would likely give an error message.
9 Digit viewing card number appears on Sky Sports
The pairing to a new box is simply a telephone call away. Do also note: don't volunteer information to the Sky operator. You want every line from your System Information screen Services - 4 and you'll see it. Make a cup of tea now. When we did it, we called from a mobile and did hide the number we were calling from, as my husband read on the internet, that otherwise when they see that one is calling from abroad, that they might cancel your subscription.
But maybe someone knows of a better way?